by gbland | Mar 4, 2020 | Communication, Customer Service, Networking, Sales, Sales Relationships, Selling
Ah, prospecting. No, we’re not in the old west panning for gold in California… although, there is a case for sifting through rock and mud to find a few flakes of gold, right!? Instead, we’re talking about prospecting for potential clients. For those...
by Jennifer Lane | Feb 5, 2020 | Communication, Customer Service, Internship, Sales, Sales Relationships, Workplace
Does this sound familiar? “Uh… yeah, I… would love to have an internship program to grow our company! Wait, do we offer internships? Do we pay our interns?”. Don’t worry, we’re not judging! Most companies love the idea of having an...
by gbland | Jan 23, 2020 | Communication, Goal Management, Time Management, Workplace
We’ve all heard the saying, “Manage your time, or it will manage you”. Listen, we’re all busy and trying to get as much done as possible in our workday. Time management isn’t about getting as many tasks done as possible each day,...
by gbland | Jan 9, 2020 | Communication, Customer Needs Analysis, Customer Service, Sales, Sales Relationships
Often there seems to be a breakdown between what companies think their customers want versus what their customers really want. Does this surprise you? It shouldn’t. Current customers want more than help with their problems… they want to know what you can...
by gbland | Aug 21, 2019 | Communication, Leadership, Leadership Styles
What comes to mind when you hear the word “leader”? For each of us, this answer will vary based on our current needs, wants and past experience. Some view leaders positively and some negatively… although I always like to look at the negative...
by gbland | Jun 5, 2019 | Advertising, Branding, Broadcast, Communication, On Air, On Air Talent, Radio
When it comes to attracting an on-air audience, no one knows how to do it better than our very own Katey McGuckin-Woolam who was a radio personality in the Kansas City area for over 25 years. Recently I had the privilege to sit down with Katey to discuss her...
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