by Jennifer Lane | Jan 5, 2025 | Communication, Customer Service
Blog Written by Derron Steenbergen In today’s crowded marketplace, customer loyalty isn’t just a nice-to-have—it’s a critical differentiator between businesses that thrive and those that struggle. Customers don’t just want good service; they want personalized service...
by Jennifer Lane | Dec 2, 2024 | Branding, eLearning, Goals, Personal Brand, Ten-Minute Trainer Network
In an increasingly interconnected world, the way you present yourself has never been more critical. Whether you’re an entrepreneur, a professional, or simply navigating social media, your personal brand is your unique fingerprint—shaping how others perceive and...
by Jennifer Lane | Nov 13, 2024 | Goal Management, Goals, Holiday, Holidays, Movitvation, Renewals, Small Business
As 2024 draws to a close, it’s a prime opportunity for businesses to maximize engagement, strengthen connections, and set the stage for a successful 2025. Between big shopping days, “Shop Local” initiatives, and the festive season, these final weeks offer powerful...
by Jennifer Lane | Oct 1, 2024 | Closing the Sale, C.N.A., Communication, Customer Needs Analysis, Renewals, Sales Cycle, Sales Relationships, Selling
Nurturing client relationships is a vital skill for salespeople seeking long-term success. Quality relationships foster trust, loyalty, and ongoing engagement, ultimately leading to more closed deals. In competitive markets, it’s crucial to stand out as a...
by Jennifer Lane | Sep 13, 2024 | Goal Management, Goals, Motivation
We’ve all been there: waking up in the morning, feeling unmotivated, and wondering how we’ll make it through the day. Whether you’re facing burnout, stress, or just a slump, losing your motivation can happen to anyone. But staying motivated, even when you don’t feel...