by Jennifer Lane | Aug 2, 2026 | Chamber of Commerce, Chamber Leadership, Customer Service, Leadership, Leadership Development
Throughout my 21 years as a chamber executive, there was one analogy I used over and over with our members: The chamber is a bus—but it’s up to the members to drive it. Every business owner has a bus. It’s their company, their employees, their customers,...
by Jennifer Lane | Jun 29, 2026 | Communication
Communication is one of the most important skills in business, yet it’s often one of the least developed. Whether you’re leading a team, working with coworkers, serving customers, or managing difficult conversations, your ability to communicate clearly can...
by Jennifer Lane | Jun 2, 2026 | Marketing, Media, P1 Learning, Sales, Sales Cycle, Sales Relationships, Sales Training, Seller Success Program, Selling, Speed and Swagger, Success, Ten-Minute Trainer, Ten-Minute Trainer Network, Uncategorized
As summer gets underway, many businesses are looking for ways to attract customers, increase foot traffic, and make the most of the season. For sellers, this creates an opportunity to do something more valuable than pitch products or packages. It is an opportunity to...
by Jennifer Lane | May 4, 2026 | Mental Health & Wellbeing, Mindset & Resilience, Personal Development, Professional Growth
My mission is “making successful people successful sooner.” Sarah and I came up with that mission statement 42 years ago. Hold that thought. I now own a copy of Success With Heart Failure Revised: Help and Hope for Those with Congestive Heart Failure by Marc Silver,...
by Jennifer Lane | Apr 1, 2026 | Emotional Intelligence, P1 Selling, Sales, Sales Relationships, Sales Training, Seller Success Program, Selling, Ten-Minute Trainer Network
Some weeks in sales just feel heavier than others. The calls take more effort. The emails are harder to write. Even small tasks feel like a lot. And when support or communication feels limited, it can make it even tougher to stay positive. If that’s where you are...
