by Joe Harrison | Feb 5, 2020 | Communication, Customer Service, Internship, Sales, Sales Relationships, Workplace
Does this sound familiar? “Uh… yeah, I… would love to have an internship program to grow our company! Wait, do we offer internships? Do we pay our interns?”. Don’t worry, we’re not judging! Most companies love the idea of having an...
by Joe Harrison | Jan 23, 2020 | Communication, Goal Management, Time Management, Workplace
We’ve all heard the saying, “Manage your time, or it will manage you”. Listen, we’re all busy and trying to get as much done as possible in our workday. Time management isn’t about getting as many tasks done as possible each day,...
by Joe Harrison | Jan 9, 2020 | Communication, Customer Needs Analysis, Customer Service, Sales, Sales Relationships
Often there seems to be a breakdown between what companies think their customers want versus what their customers really want. Does this surprise you? It shouldn’t. Current customers want more than help with their problems… they want to know what you can...
by Joe Harrison | Aug 21, 2019 | Communication, Leadership, Leadership Styles
What comes to mind when you hear the word “leader”? For each of us, this answer will vary based on our current needs, wants and past experience. Some view leaders positively and some negatively… although I always like to look at the negative...
by Joe Harrison | Jun 5, 2019 | Advertising, Branding, Broadcast, Communication, On Air, On Air Talent, Radio
When it comes to attracting an on-air audience, no one knows how to do it better than our very own Katey McGuckin-Woolam who was a radio personality in the Kansas City area for over 25 years. Recently I had the privilege to sit down with Katey to discuss her...
by Joe Harrison | Jan 9, 2019 | Broadcast, Communication, Digital, Media
“Where does radio and television fit in with digital media?” I may be a bit biased, but I feel that not only do we have a place at the table, I’ll dare say that we’ve got an opportunity to sit at the head of that table. Broadcast radio and television are remarkably...
