by Jennifer Lane | Oct 24, 2022 | Communication
No one likes to be ghosted. In a past article, we discussed ways to not be ghosted when hiring. Today, I would like to discuss how one can get ghosted in other areas of work and how one can avoid that. Whether it’s a client who stopped responding to your emails, or a...
by Jennifer Lane | Oct 4, 2022 | Advanced Sales Training, Advertising, C.N.A., Customer Needs Analysis, Customer Service, Sales Relationships
In sales, chances are that you’ve heard the acronym, C.N.A. It can stand for the Customer Needs Assessment or Conducting the Needs Assessment. It’s also known as the need analysis or the “tell me” Interview. There are lots of catchy names… but the end game is the...
by Jennifer Lane | Sep 15, 2022 | Communication, Education, eLearning, Employee Training, Sales Training, Training, Training Trends
I’m often asked, “What are P1 Learning’s most requested training topics?” The top three answers might surprise you… Sales (OK, no shocker here) Workplace compliance Wait … workplace compliance!? I know what you’re thinking — not everyone’s favorite topic of...
